Why Are We Different?
We are a team! Over the years, we’ve built a team of specialists that work together to better serve and benefit our clients. The Joan Kelly Group includes a Listing Specialist, whose primary objective is selling your home at the highest possible price in the shortest amount of time and without hassles, and 8 Buyer Specialists who dedicate their days to finding the perfect home for buyers, plus a full-time administrative staff. Everyone having a specialized role ensures the best customer service possible for our clients. We have a network of vendors who assist us in taking care of all your needs – from getting ready to put your home on the market to moving you to your next destination.
Jean supports you and your agent, will remind you of important milestones, implement a great marketing strategy and keep you informed throughout the process of selling your home. She will also function as a first point of contact for administrative matters.
Johnna does all the handwork! She handles the details of the transaction from contract to closing. She talks to the inspectors, attorneys, agents, and lenders on your behalf and ensures a seamless experience once you have a purchase agreement.
#1 Sales Team in Sun City HHI 2011, 2012, 2013, 2014, 2015, 2016 & 2017
Top 1% of Realtors in the Hilton Head MLS”
Real Estate. Real Simple.
Honesty and Integrity: We always do what is right, fair, and ethical.
Entrepreneurial: We encourage initiative and creativity, flexibility, and innovative approaches to our work.
Training and Development: We encourage and support all team members to realize their full professional potential. We will provide training and educational programs to develop technical, interpersonal, communication, and leadership skills.
Expertise: We will always seek to provide the highest degree of professional expertise in all services rendered.
Attitude: We are positive, enthusiastic, and always willing to help and serve.
Customer Satisfaction: We strive to exceed the expectations of our customers by anticipating, understanding and responding appropriately to their needs. The customer ALWAYS comes first.
Accountability: We are responsible for our actions and understand their impact on others.
Respect: We are considerate of others at all time.
Constant and Never-ending improvement: Growth comes from improvement, which improves quality of life.